Return and Shipping Policy

Return and Shipping Policy for Loot N’ Booty BBQ
Shipping Policy

  1. Order Processing

    • Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

    • You will receive a notification once your order has shipped, including a tracking number for your convenience.

  2. Shipping Methods & Delivery Times

    • Delivery times depend on your location and the selected shipping method. Typically, standard shipping takes 5-7 business days. Expedited shipping is available for faster delivery (2-3 business days).

  3. Shipping Costs

    • Shipping costs are a flat fee of $12.99

  4. International Shipping

    • Currently, we only ship within the United States.

  5. Lost or Damaged Packages

    • If your package is lost or arrives damaged, please contact us at info@lotnbootybbq.com within 7 days of delivery. We will work with you to resolve the issue.

Return Policy

  1. Eligibility for Returns

    • Products may be returned within 30 days of purchase for a refund, exchange, or store credit.

    • Items must be unused, unopened, and in their original packaging.

    • Perishable items (e.g., sauces, rubs, or food items) cannot be returned unless they arrive damaged or defective.

  2. Non-Returnable Items

    • Gift cards and promotional items are not eligible for return.

    • Personalized or custom-made products are non-refundable unless defective.

  3. Return Process

    • To initiate a return, contact our customer service team at info@lootnbootybbq.com with your order number and reason for the return.

    • Once approved, we will provide return shipping instructions.

  4. Refunds

    • Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned items.

    • Shipping fees are non-refundable unless the return is due to our error.

  5. Exchanges

    • If you wish to exchange an item, please contact us to arrange the return of the original product and the shipment of the replacement.

Contact Us
If you have any questions or concerns about our shipping or return policies, please reach out to our customer support team at info@lootnbootybbq.com We’re here to ensure you have the best experience with Loot N’ Booty BBQ!